Official Store FAQ
Q When will you ship my order?
A Your product will ship within 3 business days from when the order was received. Please add an additional 2 – 5 business days for delivery by the US Postal Service.
Q What payment methods do you accept?
A We accept all major credit cards: Visa, Discover, MasterCard, and American Express. We do not accept certified checks or cash. Currently our products are only available online and you must have a valid credit card and address in order to complete the check out process.
Q Can I pay through my PayPal account?
A Yes!
Q What shipping options are available?
A We currently ship via the US Postal Service via First Class Mail for US, Canada, and international orders.
Q Do you accept international orders outside of the USA?
AYes, we do accept international orders with a flat shipping rate added when you check out.
Q How secure is my online order?
A Your privacy is important to us; our official store operates with a secure certificate. We do not share your address or related information with any third party.
Q Where is my calendar and how can I track my order?
A You will receive a confirmation email after your order is processed. This email will include information regarding your order status. If you did not receive a confirmation email please contact us at orders@theunexpectedpitbull.com.
Q What if there is a problem with my order, who do I contact?
APlease send an email to orders@theunexpectedpitbull.com with details about your inquiry. You should get a response within 1 – 3 business days
Q How do you choose featured products other than the calendar? Do you take submissions?
A Have an idea? Know an artist? Contact us at info@theunexpectedpitbull.com
Q What is your return policy?
AWe truly appreciate your business and want you to be happy with your purchase. If there is a problem with your order please contact us at orders@theunexpectedpitbull.com and we'll work with you to solve the issue.
About Us FAQ
THE UNEXPECTED PIT BULL
Q What does The Unexpected Pit Bull do exactly?
A THE UNEXPECTED PIT BULL is a not-for-profit organization. We create, market, and sell merchandise celebrating pit bull dogs, then donate 100% of our net profits to similarly committed charities across North America.
Q How does an organization become an official affiliate and/or sponsor?
A We are currently working on our application process for sponsors and affiliates for the 2013 calendar year.